Part G
Clinic Policy
Privacy Policy: Zenith Physiotherapy and Wellness Clinic is committed to controlling and protecting the collection, use and disclosure of the personal information provided by its patients. Our policy is guided by the Canadian Standards Association Model Code, and synthesizes relevant material from the Protection of Personal Information Protection and Electronic Documents Act (PIPEDA), Alberta Personal Information Protection Act (PIPA) and Health Information Act (HIA A complete copy of Zenith Physiotherapy and Wellness Clinic Private Policy is available on our website at: www.zenithphysio.com
Appointments
✔ Please be on time for your appointment.
✔ We highly advise you to book your appointments at the beginning of each week.
✔ If you miss several appointments without reason, we may have to notify your insurance company, WCB and you may be discharged for the missed appointment if you do not notify us prior to your appointment time.
✔ Patients are liable for a fee of $25.00 for each canceled or missed appointment if you do not notify us at least 24 hours before your appointment time.
Clothing and attire:
✔ Please wear/bring along clothing appropriate for treatment. If you are unsure, ask your therapist for guidance at your initial visit
✔ No perfumes, strong body odors, or excessive scents
Safety:
✔ Children must be under adult supervisor and are not to play with any equipment
✔ Please notify your treating therapist of any change in your condition or anything you are unsure about
✔ Please call for assistance immediately if you are in any discomfort during your treatment
✔ If you have inhalers or nitro spray or other emergency medication, please have it with you at all times while in the clinic
Food and Drinks:
✔ No food or drinks are allowed inside the clinic at any time.
Telephone calls
✔ We kindly ask that you turn off or put your cell phones in silent mode to ensure a private and comfortable treatment environment.
Lost or Stolen Items:
✔ We are not responsible for any items lost or stolen while attending our facility
Reports/Work Notes:
✔ A fee may be applicable for reports and / or work notes. Please see the front desk for further detailsWork Injuries: