We are committed to protecting your privacy and ensuring the confidentiality of your personal health information. The types of personal health information we collect may include your name, date of birth, health history, OHIP number and records of the care provided to you. We collect, use and disclose personal health information for the following purposes:
To provide physiotherapy, chiropractic, massage therapy and pedorthic services to our clients
To conduct quality improvement and risk management activities
To obtain payment for services provided (from you, OHIP, WSIB, auto insurance, your private insurer or others)
To comply with our regulatory obligations to College of Physiotherapists of Ontario, College of Chiropractors of Ontario, Massage therapy, pedorthic
To teach students and to provide continuing education to our staff
To advise clients about special events or opportunities (but we will always obtain express consent to do so)
For other purposes permitted by law
We will collect, use and disclose only as much personal health information as is needed to achieve these purposes. You can withhold or withdraw your consent to the collection, use or disclosure of your personal health information by contacting (details below)
Access to Health Records
You have the right to seek access to your health records that we keep and to ask us to correct a record if you believe it is inaccurate or incomplete. Please contact us for more information.
Questions or Concerns?
If you have questions or want to make a complaint about out privacy practices, please contact: LeeAnn Russett, Health Information Custodian. You also have the right to complain to the Information and Privacy Commissioner of Ontario or the address below if you have concerns about our privacy practices or how your personal health information has been handled:
Information and Privacy Commissioner/Ontario
2 Bloor Street East, Suite 1400, Toronto, Ontario M4W 1A8 Telephone: Toronto Area (416/local 905): (416) 326-3333, Long Distance: 1(800) 387-0073 (within Ontario)
TDD/TTY: (416) 325-7539 FAX: (416) 325-9195
www.ipc.on.ca