Please use the following numbers if you are in need of emergency services 24 hours a day, 7 days per week (24/7).
Who to CALL for 24/7 Emergency Support Over the Phone:
- For a medical emergency (life-threatening/safety concerns), please go to your closest Emergency Department of your local hospital or call 911.
- For a mental health emergency (thoughts of self-harm, suicide, or harm to others), Use the 988 National Suicide and Crisis Hotline
- Call or Text 988
- Utilize 988 Online Chat through their website: 988lifeline.org/
- For a mental health emergency where you choose to talk to an on-call PAT Counselor:
- Call PAT on-call line: 980 444 2959 ext. 1023
- For mental health support for LGBTQIA+ Youth (thoughts of self-harm or needing someone to talk to), contact The Trevor Project
Where to GO for 24/7 In-Person Emergency Support for Kids/Teens:
For a medical emergency (life-threatening/safety concerns), please go to your closest Emergency Department of your local hospital.
For a mental health emergency, (thoughts of self-harm, suicide, or harm to others), please go to your closest Emergency Department of your local hospital
For inpatient behavioral health assessment for youth:
- In the Charlotte area, go to:
Atrium Health Behavioral Health Charlotte (behavioral health ED & inpatient care for youth)
501 Billingsley Rd, Charlotte, NC 28211
Phone: 704-444-2400 (available 24/7)
https://atriumhealth.org/medical-services/prevention-wellness/behavioral-health
Novant Health Presbyterian Medical Center (behavioral health inpatient care for youth)
200 Hawthorne Lane, Charlotte, NC 28204
Phone: 1-800-718-3550 (available 24/7)
https://www.novanthealth.org/services/mental-health/child-and-adolescent-programs/
- In the Winston Salem area, go to:
Novant Health Forsyth Medical Center (ED only- youth inpatient may be referred out)
3333 Silas Creek Parkway, Wintson-Salem, NC 27103
Phone: 336-718-5000 (ED)
Behavioral Health Call Center: 1-800-718-3550 (24/7-call only)
https://www.novanthealth.org/locations/medical-centers/forsyth-medical- center/services/
Behavioral Health Urgent Care - Daymark (youth and adult short-term observation)
650 North Highland Ave, Suite 110, Winston Salem, NC 27101
Phone: 336-955-8430 (available 24/7)
https://www.daymarkrecovery.org/locations/bhuc-forsyth
- In the Asheville area, go to:
Mission Hospital (inpatient care for youth at Sweeten Creek)
509 Biltmore Ave, Asheville, NC 28801
Phone: 828-213-1111 (available 24/7, Ped ER 11AM-11PM)
https://missionhealth.org/services-treatments/trauma-emergency/
C3356 Behavioral Health Urgent Care (will see crisis for age 4 and up, may be referred out to child specialty services)
356 Biltmore Ave, Asheville, NC 28801
Phone: 1-800-848-0180 (available 8AM-8PM)
https://rhahealthservices.org/c3356-comprehensive-care-center/crisis-walk-in- services/#bhuc
Caiyalynn Burrell Child Crisis Center (inpatient for ages 6-17)
277 Biltmore Ave, Asheville, NC 28801
Phone: 877-277-8873 (available 24/7 *Call first for availability, otherwise go to ED)
https://www.daymarkrecovery.org/locations/fbc-buncombe
Who to CALL for Mobile Crisis Support to come to your location:
- For Cumberland, Durham, Johnston, Mecklenburg, Orange, and Wake Counties:
- 1-877-223-4617 – Alliance Health
- For Burke, Cabarrus, Catawba, Cleveland, Davie, Forsyth, Gaston, Iredell, Lincoln, Rutherford, Stanly, Surry, Union, and Yadkin Counties:
- 1-833-353-2093 – Partners Health
- For additional Mobile Crisis in Forsyth County, and Rowan County:
- 1-866-275-9552 – Daymark Mobile Crisis
- For Anson, Davidson, Guilford, Harnett, Hoke, Lee, Montgomery, Moore, Randolph, Richmond, and Rockingham Counties:
- 1-800-256-2452 – Sandhills
- For Alamance, Alexander, Alleghany, Ashe, Avery, Buncombe, Caldwell, Caswell, Catham, Cherokee, Clay, Franklin, Graham, Granville, Haywood, Henderson, Jackson, Macon, Madison, McDowell, Mitchell, Person, Polk, Rowan, Stokes, Swain, Transylvania, Vance, Watauga, Wilkes, and Yancey Counties:
- 1-800-849-6127 – Vaya Health
I understand that these are the appropriate crisis resources for a behavioral health emergency and that in the case of a life-threatening emergency, I should call 911.