Protecting your privacy and personal information is an important part of Joint Physiotherapy’s policies and procedures. Joint Physiotherapy collects, uses, discloses, retains and disposes of your personal information in compliance with federal and provincial legislation and applicable college regulations.
How Our Office Uses, Collects and Discloses Personal Information
- To schedule appointments
- To assess your health concern/condition, advise you of options and provide care
- To obtain diagnostic test results pertinent to the condition for which you are seeking treatment
- To enable us to establish and maintain contact and communicate with you regarding your care
- To direct emergency needs to the appropriate individual
- To communicate with other healthcare providers involved in your care including but not limited to your physician
- To invoice for goods and services
- To collect unpaid accounts and process payment
- To follow-up with clients regarding continuity of care
- To comply with all applicable legal and regulatory requirements in providing Physiotherapy services (ie. Regulated Health Professions Act, College of Physiotherapists of Ontario, Canada Customs and Revenue Agency, Information and Privacy Commissioner, Human Rights Commission)
- To complete claims for insurance purposes
- To complete additional paperwork as requested
By initialing/signing the consent sections of this form, you have agreed that you have given your informed consent to the collection, use and/or disclosure of your personal information for the purposes that are listed. You may withdraw this consent at any time.
The cost of some goods/services provided by Joint Physiotherapy to clients is indirectly paid for by third parties (ie. Extended Health Benefits, Government Funding). These third party payers often have your consent or legislative authority to direct us to collect and disclose to them certain information in order to confirm client entitlement to this funding (ie. confirmation and details related to client attendance).