CLINIC ETIQUETTE
Once again, we welcome you to All for Kids Pediatric Therapy. We are honored that you have chosen our clinic to meet the needs of your child and your family. We continually try to create a space and an atmosphere that is true to our name - fun and inviting for kids and their families. We hope that you are comfortable here and always feel welcome. Please know that you can approach us with any comments or concerns regarding our space and how it is used. In order to make All for Kids a comfortable and safe place for all of our families and our staff, we ask that families follow our clinic etiquette plan. Please read and become familiar with the following expectations.
Please adhere to the following steps when coming to therapy:
If you are a new patient, please come in and check in with the front desk and wait inside for your therapist.
If you are an existing patient, please wait in your car and call the front desk at 907-345-0050 to check in. After you call to check in, walk your child into the building no earlier than 5 minutes before their appointment and wait in our transition zone. Help your child remove their shoes and coat to have them ready for therapy. Once your child transitions to the therapist, return to your car to wait if you are not joining the session.
Come back into the building to pick up your child no earlier than 5 minutes before the end of the appointment time. Parents/caregivers must be timely to pick up in order to avoid late pickups, provide adequate time for session debriefing, and to help our therapists be on time to their next client.
Please note the following clinic etiquette expectations:
Please make arrangements to attend your child's therapy session when requested by the therapist. We also welcome parent requests to join treatment sessions. Active parent participation in the therapy process is critical for progress and carryover of new skills. Let your child's therapist know if you would like to participate in a session. If siblings will be observing and/or participating, it should be with permission from the therapist.
If parents are in attendance at sessions, please remove your shoes per our clinic policy. There is space near the front desk window to leave shoes as well as coats/jackets.
Do not enter the treatment space without a clinic escort.
Accompany all younger children and those needing assistance or supervision to the restroom; this includes using the restroom for hand washing.
If you have children in diapers or pull-ups, please bring a diaper bag for your therapist and/or be prepared to change your child if necessary.
We discourage bringing toys from home to treatment sessions unless your therapist requests them or gives permission to bring them. Your therapist will choose toys from our clinic with a specific therapeutic purpose.
If you are observing your child's treatment session, remain in the same room as your child and their therapist. In order to protect the confidentiality of all children in our clinic, please do not leave the treatment room unless accompanied by your therapist or exiting the building.
Please keep cell phone and tablet use to a minimum in treatment areas and place phones on vibrate or silent. Photos and videos are prohibited in shared treatment spaces.
Please be mindful of the content discussed in your conversations (phone or in-person) or viewed on your electronic devices while in the clinic. Please only discuss topics or select websites, videos, music, etc. which are appropriate to discuss/view in the presence of children.
Please do not ask therapists about other clients or families at the clinic. In order to comply with HIPAA, we cannot answer these questions.